APEX Automation and Technology Solutions LLC operates APEX, a client workspace platform for content operations, media uploads, social media planning, and social analytics.

• Account information such as name, email address, workspace membership, role, and sign-in activity.
• Workspace information such as client name, workspace preferences, brand settings, uploaded media, captions, content notes, calendar items, and approval status.
• Support information submitted through bug reports, suggestions, restyling requests, or direct support communication.
• When a user connects a social platform, authorization data and approved platform data needed to sync account, content, and performance information.
• Technical information such as basic logs, error reports, device/browser information, and security events used to keep the service reliable.

If a user connects Instagram or Facebook through Meta, APEX requests only the permissions needed to discover eligible Facebook Pages and connected Instagram professional accounts, sync approved account/content metadata, and read approved engagement or insight metrics for reporting inside that user's workspace.

APEX does not ask users for their Facebook or Instagram password. Users authorize access through Meta's login and permission screen.

If Meta provides basic profile identity, APEX uses it only to identify the person authorizing the connection. If an email permission is requested for account access, the email is used only to identify or sign in that person. APEX does not use either permission for advertising, audience enrichment, lead generation, or individual marketing profiles.

If a user connects TikTok, APEX uses only the profile, authorized public video information, approved performance data, and eligible publishing capability needed for the features the user selected. APEX does not ask for the user's TikTok password. Publishing features, when available, show the target account and require the user to review the post settings and content before approval.

APEX uses YouTube API Services when a user connects an eligible YouTube channel. Depending on the features the user authorizes, APEX may use channel identity, owned video information, approved analytics, and upload access. YouTube data is labeled as YouTube data and is not presented as an official blended metric from another platform.

Use of YouTube features is also subject to the YouTube Terms of Service. Google's handling of information is described in the Google Privacy Policy.

APEX's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

• To provide the workspace, upload, calendar, approval, content library, and analytics features.
• To keep each client workspace separated from other client workspaces.
• To prepare client-facing reports and operational recommendations based on approved workspace data.
• To diagnose bugs, security issues, failed uploads, failed platform connections, and sync problems.
• To comply with user deletion, disconnect, legal, security, and platform-policy requirements.

APEX does not sell client workspace data. Data is shared only with service providers needed to operate the platform, such as authentication, database, storage, email delivery, hosting, and approved platform APIs. These providers are used only for operating the product and supporting client workspaces.

• Workspace owners can review connection health and the capabilities authorized for an eligible social account.
• A user can disconnect an account in APEX and can also revoke access from the social platform's own account settings.
• APEX does not sell connected-platform data or use it for unrelated advertising.

Google and YouTube access can be reviewed or revoked from Google account permissions.

APEX reviews requests from public authorities for legal validity, may challenge unlawful or overbroad requests, minimizes any required disclosure, and documents the request and response. The current process is described in the Government Requests Policy.

APEX uses authenticated sessions, workspace membership checks, role checks, private storage, and workspace-scoped database records to keep client data separated. Platform tokens are treated as secrets and are stored server-side.

Users may disconnect social platform accounts or request deletion of provider data. Deletion requests can be submitted through the product or by using the instructions on the Data Deletion page. APEX retains connected platform data only for the authorized workspace purpose and refreshes, expires, or deletes it according to platform requirements and the active product capability.

For privacy, deletion, or security requests, contact aidan.kolar@apexsolutionslive.com.