I cannot sign in
Use the reset flow for a forgotten password. If the email does not arrive, contact support from the same email address used for APEX.
APEX support
How can we help?
Tell us what you were trying to do, which page or connection was affected, and what happened. Do not send passwords, access tokens, API keys, or other secrets.
Quick fixes
A social connection needs attention
Open Account → Social connections. Use the nearby Retry or Reconnect action. If the social platform is temporarily unavailable, APEX will keep the connection status visible.
A page or workspace did not load
Try the page's Retry action once. If it still fails, return to a safe page and send support the page name, time, and visible reference number.
An upload failed
Keep the original file, avoid repeated submissions, and tell support the file type and the message shown. Do not attach confidential media unless support requests it securely.
Privacy or deletion request
Use the published instructions to request deletion of account, workspace, uploaded content, or connected social account data.
What to include in a support request
- Your APEX sign-in email and business or workspace name.
- The page, social platform, or action that needs help.
- The exact user-facing message or reference number and the approximate time it happened.
Support email: aidan.kolar@apexsolutionslive.com